Terms & Conditions

Content Guidelines

These Content Guidelines are intended to provide clarity around the types of content that is allowed and not allowed under our Terms of Service. Our Terms of Service bans "Prohibited Content" which is defined to include any Content that is unlawful, threatening, abusive, harassing, hateful, discriminatory, defamatory, libelous, misleading, deceptive, fraudulent, invasive, tortious, obscene, offensive, vulgar, pornographic, profane, promotes violence, is prohibited by our Content Guidelines (which are incorporated into this Terms of Service) or is otherwise inappropriate as determined by NovaTomato in its sole discretion.

Some of these terms are quite clear, and others less so. Below is some guidance on how we will interpret some of the terms that are less clear.

Hateful content

We don't tolerate content that expresses hatred towards or attacks on any person, group and/or their protected characteristics (such as but not limited to age, race, ethnicity, gender, gender identity, sexual orientation, religion, or disability). You cannot upload this sort of hateful content on our site.

Unlawful content

We will remove content that depicts child pornography. Obscene content, or content that depicts or promotes illegal activity may be removed. You also have to follow your local laws and those of the regions you're shipping orders to. It's your responsibility to understand what you legally can and can't create for your store.

Content that is misleading, deceptive, or fraudulent

We prohibit content that is false or misleading or that could threaten the public's well-being, safety or trust. Such prohibited content may include:

  1. False or misleading information that leads an individual to misunderstand the function or quality of any product;
  2. False or misleading information about individuals, groups or classes of persons that promotes fear, hate, violence, discrimination or prejudice;
  3. False or misleading information that impedes an election's integrity or an individual's or group's civic participation.
Content that Infringe Intellectual Property Rights of Others

NovaTomato respects your work and empowers you to express your voice and ideas. We ask that you respect the work and creative rights of others. You need to either own the content you submit to NovaTomato, or have the rights to use, display, and resell it. Content must comply with right of publicity, trademark, and copyright laws.

Action We May Take

We may take action to remove content that violates our Terms of Service and these guidelines. Such action may include removing the content, suspending the relevant account(s), and/or terminating the account(s).

Change of Guidelines

We may change these guidelines at any time without advance notice.

Reporting Prohibited Content

To report a possible violation of our Terms of Service regarding Prohibited Content, please contact us at support@novatomato.com.

If you have an issue or question regarding these guidelines, please contact us at support@novatomato.com.